Top Questions to Ask a Web Design Agency

Top Questions to Ask a Web Design Agency

Choosing a web design agency to create and develop your website is a massive decision which requires a lot of trust on your behalf. Unfortunately there are many disreputable companies out there who may try to take advantage of you particularly if you’re new to promoting your business online. There also are many great companies out there who will be only too happy to create a stunning website tailored to your business requirements and online image. How can you ensure you make the right choice though? A good place to start is to ask them these questions below.

·         What do you know about my business?

If you speak to a website design company who are already familiar with the industry you work in then this can be a huge advantage as they will be aware of your target audience. Some website companies do a lot of work in specific industries or specialise in certain types of websites such as the health industry or ecommerce websites. When you approach a design company they should ask you plenty of questions about your business so they can decide what they can offer you and if they can fulfil your requirements.

·         Who will maintain the website?

Some design companies create content management systems which allow you to change content or images to keep your website fresh. Other designers will maintain the website for you and will usually charge for this service. Some people prefer to have their designers deal with the maintenance of the website but sometimes if you want to make a quick text change for example you could be waiting for your designer to be free to make the change for you for a while. If they do offer a content management system then check to see if this is included in the price of the design.

·         What previous work have you done?

Ask to see examples of past websites they’ve completed – most designers have links to completed projects on their website. See how versatile and unique the designs are and if you like their style. Some designers will be more artistic than others so decide which style is right for your website. A good catalogue of previous work can also increase the trustworthiness of a website company as they’ll be well established with plenty of satisfied customers.

·         Can you work to my budget?

It’s likely that you’ll have a specific budget to create your website. When you’ve narrowed your search down to three or four agencies, let them know the size of your budget so you can see what you can get for your money. If you have a smaller budget then it might not stretch to hand drawn images or interactive features for example. Once you agree on a budget and a design then make sure you stick to it and don’t be tempted to agree to extra features which could increase the total price of the website.

·         Will we get on?

You don’t necessarily have to ask a web design agency this directly but it’s definitely something to consider as you narrow your search. See how they interact with you in emails, phone calls or in person if you meet them. Also note how available they are to speak to and if they return your messages. There’s no point choosing a company who you don’t feel comfortable with as you’ll be unlikely to get the end result you desire.

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Steven Holmes